RSC and elevateMLS Support

elevateMLS Services (formerly PPMLS)
Office Phone: 866-888-eMLS (3657)

• Subscriber Services (Joining elevateMLS) or info@elevatemls.com
• Billing or billing@elevatemls.com
• Support or support@elevatemls.com
  • MLS FAQs
• Forgot your Subscriber Portal Login and Password
  See directions below before calling to receive the fastest assistance
• elevateMLS Classes or training@elevatemls.com

• Lockbox Support or lockbox@elevatemls.com
  • SentriLock FAQs
• App Support
• Reset Codes – New devices and SentriSmart app
• PIN Codes – Must come down to RSC office with photo ID to obtain. Will not be given out over the phone or by email.
• After Hours SentriLock Customer Support: 1-877-736-8745 for questions concerning the use of SentriSmart App or other technical questions.
• SentriLock Support Hours: 6:00 AM – 10:00 PM, 7 days a week

• elevateMLS Subscribers: View IDX Options and Technology Partners HERE
• Technology Vendors: Contact Jordan Lamb at dataservice@elevatemls.com

• Change & Correction Forms
• Click on the on a listing report in the elevateMLS Matrix to report listing complaints or suspected violations.

To retrieve your Subscriber Portal Login information

1. Retrieve your Subscriber Portal Login and Password Here
2. Click on "Forgot your password"
   
3. Enter your MLSID and click Submit.
   
4. If you require further assistance, contact 866-888-eMLS (3657), Option 1.